Choose any 6 of these courses to design your own customized Certificate Program or select any courses which satisfy your organization's immediate needs.

Management 2000 Skill Series

• Problem Solving Tools
• Getting Results from Project Teams
• Maximizing Employee Performance
• Managing Electronic Communications
• Financial Tools for Managers
• Workplace Diversity Leadership
• Managing for the 21st Century Customer
• Resolving Conflicts
• Information Technology

• Time Management
• Leading High Impact Meetings
• Setting Expectations and Evaluating Performance
• Coaching for Optimal Performance
• Developing Team Performance
• Managing Teams to Get Results
• Managing Sales and Contacts
• Increasing Individual and Team Productivity

• Total Quality Management
• Cost-Benefit Analysis
• Workflow and Process Analysis
• Problem Solving Tools
• Realizing Improve